Orders FAQs
How do I place an order?
Simply browse our products, add your desired items to the cart, and proceed to checkout. Fill in your delivery information and choose a payment method to complete your purchase.
How long does delivery take?
Standard Delivery: 2–5 business days
Express Delivery: 1–2 business days (available in selected areas)
You’ll receive a tracking link once your order is dispatched.
What payment methods do you accept?
We accept:
EFT (Bank Transfer)
Cash on Delivery (in some areas)
Mobile Wallets or Instant Payment Links (where applicable)
Can I change or cancel my order after placing it?
If your order hasn’t been shipped yet, contact us immediately at
📞 061-8844237 or
We’ll do our best to assist you.
What if an item I ordered is out of stock?
In rare cases, if a product becomes unavailable, we’ll contact you right away to offer an alternative or process a full refund.
How do I track my order?
Once your order is shipped, you’ll receive a tracking number via SMS or email. You can track your package through our courier partner’s website.
What if I receive a damaged or wrong item?
We sincerely apologize. Please contact us within 48 hours of receiving your package, and we’ll arrange a return, exchange, or refund.
Do you offer local pickup?
Yes! You can select the “Pickup from Store” option at checkout and collect your order from our physical location during business hours.
Still have questions?
Contact our team anytime:
📞 Phone: 061-8844237
📧 Email: info@hamzatech.co.za